OpenAI uses contract workers to review ChatGPT conversations

VERA Brief

AI-generated. Grounded in the article and its cited sources.

OpenAI is using hundreds of contract workers to review anonymized ChatGPT conversations. This process is part of efforts to refine the AI's model behavior by rating conversations, and users must opt out to prevent their data from being reviewed.

Key facts

• Hundreds of contract workers are reviewing anonymized ChatGPT conversations.
• The review process involves rating conversations on a scale of one to seven.
• This practice aims to reduce flattery and overly human-like responses from the AI.
• Users must opt out of data review by disabling a default setting to prevent their chats from being reviewed.
• The practice highlights the ongoing human oversight in AI model development.